Lots of great responses to yesterday’s post. Here’s a super-quick summary for those who missed it: I applied for an American Express card expecting to get a bonus. No bonus showed up. Multiple customer service attempts didn’t help. A CFPB complaint went nowhere. Amex quoted once-in-a-lifetime bonus language. I have screenshots. None of that language existed. Again, I’ve never gone …
Getting The Shaft: Amex Edition
In 2016, I wrote a post entitled “How To Not Get Screwed Over.” Even though I have the memory of a forgetful 80 year old drunk man…I still remember that post. It wasn’t my best or worst…just one I happen to remember. Maybe it’s because of my deep-seated feelings about dishonesty. Or because I hate seeing people get screwed over. …
A Matter Of Life And Death
We hear the words all the time… “A matter of life and death.” Nah. Earning miles to go on fun trips is a passion we all share… …but it’s not a matter of life and death. Sure, bloggers lie to your face so they can make money from you… …but that’s not a matter of life and death. And so …
Free Lyft Ride
Thanks to reader Sandy for sharing this link from Lyft. If you’re going to one of the 50 “March For Our Lives” demonstrations this week, Lyft will get you there for free. I was going to leave it at that, but I’m just not a “leave it at that” kind of guy. So… Seriously, what’s wrong with people in 2018? …
How Not To Make A Presentation
The first 5 days of my Kauai stay were spent at the Grand Hyatt. It was a bright, shining example of what customer service can be. But this post is about what happened after I left. I moved on to the Westin because of a targeted offer that sounded great ($649 for 5 nights, car included, and 5,000 Starwood points …