I’ve obviously been a huge fan of AwardWallet for a long time.
But it might be time to change my opinion.
I first heard from reader Mark (who has issues with Southwest costing him 50,000 points).
And then I heard from others who believe AwardWallet dropped the ball recently.
Maybe it’s a strange coincidence?
Maybe not.
As far as I know, we all depend on email reminders when points are going to expire.
For years, that’s been a big part of the rock-solid AwardWallet experience.
The experience suddenly seems less dependable.
Multiple readers lost points last week…
All said the same thing…
No reminder email.
No notice of the upcoming expiration.
I’m not sure what changed, but this feels like a trend.
I would HIGHLY recommend looking at expiration dates for your accounts today.
At minimum, check Southwest and Hawaiian Airlines.
